Shipping Policy

Processing Time

Orders are processed and prepared for shipment within 2–5 business days after your order is placed.

Shipping Time

Once your order has been shipped, please allow approximately 6–15 business days for delivery. Delivery times may vary depending on your location, courier delays, customs, or other circumstances outside our control.

Tracking

Once your order has been dispatched, you’ll receive a tracking number by email so you can follow your package’s progress.

Delivery Issues

Please make sure your shipping address is accurate and complete when placing your order. Vellora Vale is not responsible for delays, failed deliveries, or packages lost or stolen after being confirmed as successfully delivered.

Questions About Your Order

If you have any questions about your shipment, please contact us at velloravale@outlook.com and we’ll be happy to assist.